I love bread. All bread. But good bread? Good bread I kinda worship a teensy (a massive amount) bit. Good bread is something entirely different. It’s alchemy. Magic. Love. All kneaded into something filling, nourishing, life-giving. And it’s something I don’t...
I read a blog post last week that a human-I-semi-know (friend is a massive overstatement for most of the people I’m connected to) wrote. She was nonplussed about how the ethics police are basically just making everything harder than it needs to be with all their...
Your business needs your soul. Like a partner. Like a child. Like the very breath from your chest needs the air it breathes. Honest soul is not simple though. It’s not inspirational memes or platitudes. Or one-line idioms. It’s sacrifice. It’s the simple question[s]...
I am TERRIBLE at accounting. Seriously, like awful at it. I learned this in my first semester of business school. I was taking basic accounting and the homework sent me spiraling into crocodile tears and teeth-clenched monosyllabic man-grunts. It was awful. I had...
You created a course. It was bigger than anything you had ever done. You charged A LOT. People signed up. You made a lot of money. You then discovered that you bit off more than you could chew. A lot more. You panicked. You couldn’t deliver. People got maaaad....
I grew up with the notion that the customer is always right. No matter what. My grandfather worked at a long-gone department store in Minnesota and told me endless stories of opening early for little old ladies who needed a new girdle and staying late to find the...
